Refund policy
Thank you for shopping with us! We want you to be happy with your purchase. Please read our simple return and refund policy below.
Returns – 30 Days
- You can return any item within 30 days from the date you receive it.
- The item should be unused, in its original packaging, and in the same condition you received it.
- To start a return, please contact us with your order number and reason for return.
Refunds – 10 Days
- Once we receive and check your returned item, we will process your refund within 10 days.
- The refund will be sent back to your original payment method.
- You will get an email once your refund is completed.
How to Return an Item
- Contact us by email or phone (details below).
- Tell us your order number and what you want to return.
- We will give you instructions on how and where to send the item.
- Pack the item safely and send it back.
Items That Cannot Be Returned
- Used or damaged items (not damaged during shipping)
- Items without original packaging
- Sale or clearance items (unless stated otherwise)
Damaged or Wrong Items
If you received a damaged, defective, or wrong item, please contact us right away. We will help you with a free replacement or a full refund.
Shipping Costs
- Return shipping costs are the customer's responsibility, unless the item is damaged, defective, or incorrect.
- Original shipping charges are non-refundable.
Contact Us
If you have any questions about your return or refund, feel free to reach out
Everyday Pet Mart
Address: 433 E Broadway, Long Beach, CA 90802, United States
Phone: +1 562-736-9140
Email: info@everydaypetmart.shop
Business Hours
Monday – Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM